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Privacy Policy

 

1. Introduction

The Law Office of Jilber S. Jamgochyan, APC (“the Firm,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website located at www.jamgochyanlawfirm.com (the “Website”), as well as the choices and rights you have regarding that information.

This Privacy Policy applies to visitors and users of the Website and to individuals who contact the Firm through the Website. It does not apply to information obtained outside of the Website, such as information collected during in-person consultations or through a signed attorney-client engagement. Information shared with the Firm after an attorney-client relationship has been established in writing is governed by the California Rules of Professional Conduct and applicable legal privilege and confidentiality rules, not by this Privacy Policy alone.

By accessing or using the Website, you acknowledge that you have read and understand this Privacy Policy. If you do not agree with this Policy, please do not use the Website.

2. Information We Collect

We collect information you provide to us directly and information that is automatically collected when you use the Website.

2.1 Information You Provide Directly

When you voluntarily submit information through the Website (for example, by completing a contact form or case evaluation request, sending an email, or calling a phone number published on the site), we may collect:

 

    • Your first and last name

    • Your email address

    • Your telephone number

    • The type of legal matter or case you are inquiring about

    • Any details, facts, or messages you choose to include in the free-text portion of any form or communication

You are not required to submit this information to browse the Website. However, certain features (such as requesting a free case evaluation) cannot function without it.

2.2 Information Collected Automatically

When you visit the Website, certain information may be collected automatically through cookies, pixels, and similar technologies, including:

 

    • IP address and approximate geographic location

    • Browser type, language, and version

    • Operating system and device type

    • Pages viewed, time spent on pages, and click activity

    • Referring and exit pages

    • Date and time of your visit

    • Unique device or session identifiers

2.3 Information We Do Not Knowingly Collect

We do not knowingly collect sensitive personal information (as defined by the California Consumer Privacy Act, as amended by the California Privacy Rights Act) through the Website’s public forms. Please do not submit Social Security numbers, driver’s license numbers, financial account numbers, health information, or other sensitive information through any Website form. If such information is relevant to your matter, it should be discussed directly with Attorney Jamgochyan after an attorney-client relationship has been established in writing.

3. How We Use Your Information

We use the information we collect for the following purposes:

 

    • To respond to your inquiries, questions, and case evaluation requests

    • To provide information about our legal services

    • To communicate with you by email, telephone, or other means you have authorized

    • To evaluate potential conflicts of interest before accepting representation

    • To operate, maintain, and improve the Website and our services

    • To analyze Website usage and improve user experience

    • To detect, prevent, or investigate fraud, unauthorized access, or security incidents

    • To comply with legal obligations, court orders, and professional responsibility requirements

    • To enforce our Terms of Use, Legal Disclaimer, and other policies

We will not use the personal information you submit through the Website for purposes that are materially different from those listed above without providing you notice.

4. Cookies, Tracking Technologies, and Analytics

4.1 Cookies

A cookie is a small text file placed on your device when you visit a website. Cookies help us recognize your device, remember your preferences, and understand how the Website is being used. You may set your browser to refuse cookies or alert you when cookies are being sent. Note that certain portions of the Website may not function properly if cookies are disabled.

4.2 Google Analytics

The Website uses Google Analytics, a web analytics service provided by Google LLC (“Google”). Google Analytics uses cookies and similar technologies to collect information about how visitors interact with the Website, including pages visited, time spent on pages, and navigation paths. This information is used to generate reports and help us improve the Website.

Google may also use this data, subject to its own privacy policy, to contextualize and personalize the ads of its own advertising network. You can learn more about how Google uses data by visiting policies.google.com/technologies/partner-sites. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.

4.3 Meta (Facebook) Pixel

The Website uses the Meta Pixel, a tracking technology provided by Meta Platforms, Inc. (“Meta”). The Meta Pixel collects information about your visit to the Website, including the pages you visit and actions you take, and shares it with Meta for the purposes of measuring the effectiveness of the Firm’s advertising, building audiences for future advertising campaigns, and providing analytics reports.

You can learn more about Meta’s privacy practices by visiting www.facebook.com/privacy/policy. You may adjust your ad preferences through your Facebook or Instagram account settings.

4.4 Do Not Track and Global Privacy Control

Some browsers offer a “Do Not Track” signal. The Website does not currently respond to Do Not Track browser signals because no uniform industry standard exists.

The Website recognizes and honors the Global Privacy Control (GPC) signal, where technically feasible, as a valid request to opt out of the sale or sharing of personal information under the California Consumer Privacy Act.

5. How We Share Information

The Firm does not sell your personal information. The Firm does not share or disclose your personal information to third parties for their direct marketing or advertising purposes.

We may share limited information only as follows:

5.1 Service Providers

We may share information with trusted third-party service providers that perform services on our behalf, including website hosting, email delivery, analytics (such as Google Analytics), advertising measurement (such as the Meta Pixel), form processing, and IT support. These service providers are contractually permitted to use the information only to perform services for the Firm.

5.2 Legal Requirements

We may disclose information if required to do so by law, subpoena, court order, or governmental request, or if we believe in good faith that disclosure is necessary to comply with a legal obligation, to protect our rights or property, to protect the safety of any person, or to investigate potential violations of our Terms of Use.

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or similar transaction, information collected through the Website may be transferred as part of the transaction. We will notify affected individuals as required by applicable law.

5.4 With Your Consent

We may share information for other purposes with your express consent.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect against unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

You are responsible for maintaining the confidentiality of any credentials you use to access the Website and for all activities occurring under those credentials. Please notify us immediately if you suspect unauthorized use of your information.

7. Data Retention

We retain the personal information collected through the Website for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on the nature of the information:

 

    • Contact form and inquiry submissions are retained for a reasonable period in order to respond to your inquiry and to evaluate potential conflicts of interest before accepting future representation.

    • Analytics data is retained consistent with the retention settings established with our analytics providers.

    • Information that becomes part of a client file after an attorney-client relationship is established is retained in accordance with applicable legal and professional responsibility requirements.

We will delete or anonymize personal information when it is no longer needed for the purposes described above, except where retention is required by law.

8. Your California Privacy Rights

If you are a California resident, the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (together, the “CCPA”), provides you with specific rights regarding your personal information. This section describes those rights and how you may exercise them.

8.1 Categories of Personal Information Collected

In the preceding twelve (12) months, we may have collected the following categories of personal information as defined by the CCPA:

 

    • Identifiers (such as name, email address, telephone number, IP address, and online identifiers)

    • Commercial information (such as records of inquiries or consultation requests)

    • Internet or other electronic network activity information (such as browsing history on our Website and information about your interaction with our Website)

    • Geolocation data (general location derived from your IP address)

    • Inferences drawn from the above to analyze Website performance and user interest

8.2 Sources of Personal Information

We collect personal information directly from you (through Website forms, email, or telephone) and automatically through cookies, pixels, analytics providers, and similar technologies.

8.3 Purposes for Collection

We collect personal information for the purposes described in Section 3 of this Privacy Policy.

8.4 Sale or Sharing of Personal Information

The Firm does not sell personal information and does not share personal information for cross-context behavioral advertising, as those terms are defined under the CCPA. Certain third-party tracking technologies deployed on the Website (such as the Meta Pixel) may nevertheless be considered “sharing” under the CCPA. To opt out of such tracking, see Section 8.6 (Right to Opt Out) below.

8.5 Your CCPA Rights

Subject to certain exceptions and verification requirements, California residents have the following rights:

 

    • Right to Know. You may request that we disclose the categories of personal information we have collected about you, the categories of sources, the business or commercial purposes for collecting, the categories of third parties with whom we share it, and the specific pieces of personal information we have collected.

    • Right to Delete. You may request that we delete personal information we have collected from you, subject to certain exceptions (for example, information we must retain to comply with legal or professional responsibility obligations).

    • Right to Correct. You may request that we correct inaccurate personal information we maintain about you.

    • Right to Opt Out of Sale or Sharing. You may request that we not sell or share your personal information for cross-context behavioral advertising. See Section 8.6 below.

    • Right to Limit Use of Sensitive Personal Information. You may request that we limit the use of any sensitive personal information we may have collected. The Firm does not knowingly use sensitive personal information collected through the Website for any purpose that would trigger this right.

    • Right to Non-Discrimination. We will not discriminate against you for exercising any of your CCPA rights.

8.6 How to Exercise Your Rights

To exercise any of the rights described above, please submit a verifiable consumer request to the Firm using the contact information provided in Section 12 below. You may also designate an authorized agent to make a request on your behalf; we will require proof that you have authorized the agent to act for you.

We will confirm receipt of your request within ten (10) business days and respond substantively within forty-five (45) days, subject to extension as permitted by law. We may need to verify your identity before fulfilling your request and may request additional information for that purpose.

8.7 “Shine the Light” Disclosure

California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. The Firm does not disclose personal information to third parties for their direct marketing purposes.

9. Children’s Privacy

The Website is not directed to children under the age of thirteen (13), and we do not knowingly collect personal information from children under thirteen. If you are a parent or guardian and you believe that your child has provided personal information to us through the Website, please contact us using the information in Section 12 below, and we will take appropriate steps to delete the information.

10. Third-Party Websites and Links

The Website may contain links to third-party websites, applications, or services operated by parties not affiliated with the Firm. This Privacy Policy does not apply to the practices of third parties. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party website or service you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the “Last Updated” date at the top of this Policy and post the revised Policy on the Website. If changes are material, we will provide additional notice as required by applicable law. We encourage you to review this Privacy Policy periodically.

12. Contact Information

If you have questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Law Office of Jilber S. Jamgochyan, APC

Attn: Privacy Inquiries

250 N. Westlake Blvd., Suite 250

Westlake Village, CA 91362

Phone: (805) 379-0333

Email: jilber@jamgochyanlawfirm.com

When submitting a privacy request by email, please include “Privacy Request” in the subject line and provide sufficient detail for us to verify your identity and respond appropriately.